You can easily update your notification settings to control what alerts you receive from your account, both by email and in the mobile app.
Adjusting Email Notifications on the Web
To manage your email notifications from a web browser:
- Sign in to your account.
- Click your profile image in the top right corner.
- Select Email Notifications from the dropdown menu.
- Scroll down to My Notifications.
- Choose which types of emails you want to receive:
- News & Updates
- Promotions
- Community Updates
Transaction Emails (like invoices or account alerts) cannot be turned off.
Click Save to apply your changes.
Adjusting Push Notifications in the Mobile App
To manage in-app and push notifications:
- Open the app and sign in.
- Tap Account at the bottom right.
- Select Notification Settings.
Use the toggles to turn notifications on or off for:
- Posts by Admins
- Comments and replies
- Likes
- Activity on followed posts
- Direct Messages
- Live events
- New Scheduled Videos
- New Available Videos
You can also turn all notifications off by going to your phone’s Settings app, selecting Notifications, then choosing the app and disabling notifications. These steps may vary slightly depending on your device.
Frequently Asked Questions
Q: Can I stop all emails?
A: You can turn off all optional emails, but you will still receive essential ones like account alerts and invoices.
Q: I turned off notifications in the app, but still get emails. Why?
A: Email and app notifications are managed separately. You need to adjust both if you want to stop all alerts.